Return policy

If I order a mixer and don't like the color, what is the return policy and do you provide free return shipping?
Erika Burch

Comments

  • For the US Market, Our Return Policy can be found here: Return policy - Ankarsrum US

    As long as the machine has not been used, and you notify us that you would like to change the color as soon as your order arrives, we can "generally" accommodate a color swap without incurring our normal 15% restocking fee. However, you will be responsible for the shipping charges to return the mixer. We cover shipping on orders over $200 and would cover the shipping on the replacement color, but you would be responsible for getting the original color back to our office.
    Ashley Vice President

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