Removing attachments

Grated carrots for cake and now cannot detach the cutter.  No help online and offices are closed. Help please! Very frustrating.


  • Hello Gina,

    you mean the veggie cutter i assume? Remove the gray locking cap and the drum inside, unscrew the locking wing nut and try to wiggle the cutter loose, does that work for you?
    Johan Customer Service

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