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Is the dough hook not supposed to move?

The dough hook in my Ankarsrum does not move, I'm confused since the dough is not kneaded. Am I doing this incorrectly or how is it supposed to work? According to your video I'm supposed to push the hook intermittently to help knead the dough?
Mary

Comments

  • It's supposed to be standing still, with the bowl rotating the dough around it. You can push the hook a little bit to help move the dough in case it gets stuck or need a little bit of help. We recommend using the hook for heavy or big doughs.
    Johan Customer Service

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