Double beaters

When I make frosting, cookies, etc. and put the room temperature butter in the bowl the beaters don't quite reach the bottom of the bowl leaving a layer of solid butter. Is that normal? The last batch of frosting I made had lumps of butter in it because it didn't incorporate. Thank you.
felicia young


  • Hello,

    Sorry to hear about this. Sounds like the whisk holder might be defective on your machine.

    reach out to your local distributor and they will let you know how to proceed with an RMA, see link below.

    Distributors - Ankarsrum Sweden
    Johan Customer Service

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