When can I expect my caution deposit in my bank account?
Hello,
I moved out of the apartment four months ago and I still haven't received my caution deposit money to my account. I have already sent email to my letting specialist but no answer. And I haven't received any update from Heimstaden regarding that. Could you please let me know when I can expect to have it and why it's taking so long for you give an update?
I moved out of the apartment four months ago and I still haven't received my caution deposit money to my account. I have already sent email to my letting specialist but no answer. And I haven't received any update from Heimstaden regarding that. Could you please let me know when I can expect to have it and why it's taking so long for you give an update?
Dem Beitrag folgen
4
Anhänger
Thank you for your inquiry.
We are eager to settle all formalities concerning the refunding of the security deposit as soon as possible.
The release of the deposit to be refunded can take up to six months due to bank deadlines and the examination of possible claims.
Greetings