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You send to México

International shipping
Susana Harris

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  • Hi Susana,

    we unfortunately don't ship any items to Mexico.
    Johan Customer Service
  • So the Ankarsrum I see being sold on Amazon Mexico is not covered by Warranty?
    Rick Cole
  • A couple of things to remember, if you live in the US and you purchase from a platform or company outside of the US, you will not have a warranty on the product. Ankarsrum does not currently have a Distributor in Mexico so I would be very suspicious of product listed on Amazon.mx as whoever the seller is, would be not be obtaining product through legit channels.

    I visited Amazon.com.mx and could not find a listing for Ankarsrum. If you can share the link with us, we can investigate who this seller might be.
    Ashley VP Sales & Marketing
  • I live in Mexico.
    This forum won’t let me paste a llink.
    Rick Cole
  • I also found it on UBuy.com and they will ship to Mexico. It seems a surprisingly inexpensive.
    Rick Cole
  • Thank you Rick. You will notice that this listing has the "importación" notice which tells you this seller is getting the product from outside of Mexico which means you would not have a valid warranty. I know the team in Sweden is hoping to get a Distributor in Mexico set up so keep an eye out on their Distributor page.

    Here again, because Ankarsrum does not have an authorized seller or distributor in Mexico, any site bringing product across the boarder would not be able to give a valid warranty.
    Ashley VP Sales & Marketing
  • So, I can’t purchase from an authorized seller in the US and have it shipped to Mexico?
    I’m sitting on four burnt out KitchenAid’s 😫😂
    And yes they are imported because they are not made here. Most everything is not made here.
    Rick Cole
  • We know it can be frustrating. It isn't about something be "made" there as the Ankarsrum is only made in Sweden. It is about having someone who is authorized to take care of any warranty things. Right now, there is no one in Mexico who can handle something under warranty. Our office in the US is not set up to be able to service or handle warranty issues outside of the USA. This is why none of our US Retailers or even our own site can sell and ship product outside of the USA. We are very sorry we don't yet have support in Mexico.
    Ashley VP Sales & Marketing

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