Machine
My machine stops on its own during a kneading cycle
Is that normal? It did not do this the first time that I used it.
Is that normal? It did not do this the first time that I used it.
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That doesn't sound right. Have you checked to ensure the power cord is fully plugged in on both ends? It could sometimes cause interruptions. Could you also let me know which country you're located in so I can guide you to the appropriate customer service team for further assistance? 😊
Is it possible that you've engaged the timer on the on/off knob while mixing? The Ankarsrum is designed with an up to 12 minutes timer. When turning the mixer on, gently turn the on/off knob until you hear a single click. This will put the machine in a continuous ON. If, however, you turn the knob even a fraction further, you will engage the timer which causes the machine to automatically shut off when the timer runs out. If this is not what is happening, please reach out directly to our US office at: info-us@ankarsrum.com We will need the serial number of your unit as well as a video of what is happening so that we can better help you.