knob is very tight
the knob on the arm is very tight and hard to turn. is there a way to fix this or it just has to be used a few times
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Do you hold the mixer's arm at the same time as you are turning the knob? If yes then it sounds like there may be a problem.
reach out to your local distributor or retailer and they will let you know how to proceed with this, see link below.
Distributors - Ankarsrum Sweden