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Why do you request account details on the compensation for delay application form?

Why do you need my account number when I apply for compensation for delay?


  • Whenever possible, we will credit your compensation to the same account used to purchase the tickets.

    But if you, for example, paid for the ticket in cash or if we for any reason cannot credit the compensation directly to your account, we need your account number when you apply so we can process your case more swiftly and you can receive your compensation faster.

    If you do not wish to provide account details, call our customer services so we can help you apply for compensation via telephone. Find the telephone number and more here.

    Annica SJ Customer Service
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