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How to rebook your ticket in the SJ app - instructions

The instructions below describes how to rebook your trip in the SJ app
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  • 1. Start by clicking on the Ticket icon in the app. Choose the ticket you'd like to rebook by clicking the symbol in the upper right hand corner.
    2. Select Rebook.
    3. You can change the route of your journey, but it's not possible to change the name of the traveller. In this step you can also see the amount of your rebook value (it is the ticket price minus the booking fee).



    4. Choose the date you'd like to travel.
    5. Select the new departure of your journey. You can choose the new ticket to be rebookable or non rebookable.
    6.In this step you will find an overview of your new trip. If the ticket price is higher than your value from the original ticket you countinue and pay the difference. If you do not use the entire credit value for your new trip, the remaining value will be sent to you by e-mail or texted to your mobilephone in form of a voucher that you can use for another trip.



    Malin SJ Customer Service
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