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How to rebook your ticket at - instructions

The instructions below describe how to rebook your trip at


  • How to rebook your rebookable ticket:

    1. Search the order you wish to use for a new trip under My Journey.
    2. Select the new trip you wish to book by clicking Change Trip.
    3. Select the ticket/traveller to be rebooked. Book one or more new trips. The ticket price, minus the booking fee, will be converted to a credit value.

    • You can not use the credit value to purchase a refundable ticket.
    • The credit value is valid for 180 days from the date of travel on your original ticket. Read more here.
    • If you do not use the entire credit value for your new trip, the remaining value will be send to you by e-mail or texted to your mobilephone in form of a voucher within one week.
    • Any higher cost will be payable at the end of the booking process.

    Annica SJ Customer Service
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