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How to change incorrect combinations of names and travel times?

I booked 12 tickets at once for a group of 6 going on a work trip. Our schedules are slightly personalized, as are the train tickets needed. Despite re-choosing the tickets twice, during the confirmation phase, the system kept mixing up the ticket choices. As a result, I now have the right 12 tickets but 4 of them have a wrong traveler's name attached to them. How can I change the name of the traveler on my tickets? Thank you!
Jalmari Sarla Report inappropriate content

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  • Hi Jalmari!

    Do you have a ticket-/booking number that i can borrow?
    I'll have a check on how it looks, also note down which tickets are switched around.

    I would recommend using our chat on: https://www.sj.se/en/customer-service.html under "Personal Service" for quicker handling time or calling into our office on +46771-75 75 75 tone choice 7 (Open 8am - 5pm).


    Best Regards Robin
    SJ Kundservice

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