How do I return a product?
1. Fill in the return form and attach the included shipping label to the package.
2. Drop off the package at your nearest PostNord/UPS service point. The return fee is 29 SEK / 2,9 EUR or 19 DKK.
3. Upon approval of the return, a refund will be issued within 14 days. All our refunds are processed through Klarna.
The product must be in unchanged condition upon return. The box and all parts/accessories of the product must be included.
When returning a package item/starter set, all items must be returned.
For unclaimed packages, we will charge you for shipping, packaging, and handling costs of 249 SEK/DKK or 24.9 EUR. Therefore, always make sure to pick up your orders within the timeframe set by PostNord/UPS for the package to remain at the pickup point.
When you shop at Markslojd.com, you have a 14-day right of withdrawal from the time you receive your order.
2. Drop off the package at your nearest PostNord/UPS service point. The return fee is 29 SEK / 2,9 EUR or 19 DKK.
3. Upon approval of the return, a refund will be issued within 14 days. All our refunds are processed through Klarna.
The product must be in unchanged condition upon return. The box and all parts/accessories of the product must be included.
When returning a package item/starter set, all items must be returned.
For unclaimed packages, we will charge you for shipping, packaging, and handling costs of 249 SEK/DKK or 24.9 EUR. Therefore, always make sure to pick up your orders within the timeframe set by PostNord/UPS for the package to remain at the pickup point.
When you shop at Markslojd.com, you have a 14-day right of withdrawal from the time you receive your order.
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