Why is the connection so bad?

Hello. When I open the game, my internet connection "collapses" and I can't play well, specially in duels and battle royale. I thought the problem was the Internet connection, but I can use my mobile phone without problems, so I don't know what else to do.
Thank you.
Enrique Guerrero


  • Hi,

    In case its working with the mobile connection then its hard to say from our end why your internet connection is bad. I would recommend trying with ethernet-cable if possible instead of wifi, or try another device or browser to see if it works better.

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