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Why is GeoGuessr not working?
Sometimes it doesn't work, sometimes it does work albeit really slowly.
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Best,
thanks for letting us know!
best,
Did you check the console for errors? In chrome right click in the white bottom bar and click 'inspect' than choose 'Console' tab, reload the page with this tab open.
Hopefully it'll give us something to work with..
best,
How can it be and what can i do?
Greetings Jurgen
What maps are you experiencing this on? Google updates their street view data frequently and sometimes locations that have previously existed is deleted (which results in the black screens).
Regards,
What browser are you using? We've previously had some reports that some browser extensions (Avira antivirus for example) creates problems with Google streetview (which GeoGuessr uses). Could you please try to start a new browser window in incognito mode, which automatically disables all extensions, and see if there is any difference?
Regards,
I have the same problem.
I use Google Chrom 62.0.3202.62
in incognito mode the problem is still there.
I already tried to uninstal Chrom and reset settings.
also i haven't any browser extensions instaled.
Waiting for your help!
Regards,
Irina
Is it still supported?
Thanks.
It worked an hour ago. Chrome 60, Ubuntu 16.04
https://d2j9euzne75qai.cloudfront.net/js/social.a78ea947.js
and
https://d2j9euzne75qai.cloudfront.net/css/social.3f5b16b3.css
It appears that you can get to some of the actual text and link content if you scroll down far enough, but css is definitely not loading and perhaps the script is broken as well. I know that cloudfront is an Amazon product. Is it possible that they've changed the css address?
Sorry about this! As you suspected we've started using cloudfront to improve performance but we've had some problems initially. Are you still experiencing these issues?
Regards,
Definitely still problems. The display is HUGE, like an icon takes up the entire width of the page and you have to scroll forever to get to actual content. I'm attaching a screenshot (my browser is not zoomed in), and https://d2j9euzne75qai.cloudfront.net/css/social.3f5b16b3.css is still not loading.
Thanks for looking into it. LOVE Geoguessr!
J
@Ed:
A few things you can try and see if it makes any difference:
1. Clear the browser cache to make sure that you are using the latest version
2. Try in a different browser and also try using incognito mode (this disables all extensions e.g.)
3. Try to disable hardware acceleration in your browser
Regards,
Sorry to hear that! We've heard of a few very similar problems before (especially the Chrome-issue you're referring to). You mentioned that you've tried different browser but have you tried to disable hardware acceleration, for example in Chrome (there are a lot of how-to-guides if you google it), this seems to have solved this problem for other users.
Regards,
Your suggestion about turning off the hardware acceleration worked. I can see the street view on the entire screen now which is awesome, thanks! However, now i cannot see the street/highway name displayed on the screen, where in the past it was available to see......any suggestions?
Great to hear that it worked!
Regarding the street names, do you mean in the panorama or in the guessing map? We've had street names in the panorama from time to time but we ultimately decided to remove them since we felt that they took away a lot of the "mystery" and fun from the game.
Regards,
best,
Do I need to update my Safari or is it something else?
Geoguessr just gives me a black screen. Cleared my cache. Disabled hardware acceleration. Thoughts?
When did this start?
I'm on an iMac, in Chrome, latest version.
Suddely it stopped working. Doesn't load the map, blame that somethings wrong with the javaScriptconsol. There seemes to be something wrong in the script but I don't really understand those things and there is nothing I can do about it. I use Chrome and Windows 7.
have a nice weekend!
It's been almost a year and I'm still having troubles with it :/
I'm on Windows 7, I normally use Opera but I've tried with Chrome and Edge and I have the same problem. The image doesn't load, except for a small rectangle on the bottom-right corner that's not fixed but moves when I move too. I can play it perfectly on Chrome on my phone but it's not comfortable at all. I've cleared cache, disabled hardware acceleration, tried on incognito mode, everything. I've been following this thread for a while already but as nothing seemed to work I decided to add a comment on this. It's a great game, I'd like to be able to play it back :/
Hello,
i too have been following this thread since a long time, but i'm still having this problem. I use a laptop with Windows 7, Firefox and Chrome, have cleared the cache, disabled hardware acceleration, tried incognito mode, but to no avail.
Same Windows 7, Firefox and Chrome on a desktop computer works like a charm without any further ado, but not the laptop.
It would be really nice, if someone could continue looking into this. Please make this game available to us again.
Thanks !
I think I'm having the same problems as the loads of people above. The thing is though, If I try to play it on a mobile browser (on iPhone, Samsung Phone, iPad, etc.), it works. I'm kinda confused why it works on mobile but not on a desktop. Is something else going on?
Best regards,
Lucas
i want to add to my above entry from 17 Feb., that i have also tried to switch off and even uninstalled my adblocker, but it did not change anything. Still all is painted black. 🙁
Please anyone help !