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Subject: Request for Refund - Accidental Yearly Subscription Purchase

Dear Geoguesser Support Team,

I hope this letter finds you well. I am writing to request a refund for a recent purchase I made on your platform. On 22.08.23, I inadvertently purchased a yearly subscription to Geoguesser, under the mistaken assumption that the cost was $2 per month. The yearly subscription fee was not what I intended to purchase, and I kindly request your assistance in rectifying this situation.

My intention was to subscribe on a monthly basis at a cost of $2, but due to a misunderstanding, I ended up selecting the yearly subscription option. I realized this error when I received the confirmation email for the purchase, which stated the yearly subscription amount of 23,88 EUR. Given my financial constraints and the misunderstanding surrounding the pricing, I am unable to afford the yearly subscription at this time.

I have been a loyal Geoguesser user for some time now, and I have greatly enjoyed the service you provide. However, this accidental purchase places an unexpected burden on my finances. I understand that your platform has a refund policy in place, and I kindly request that you consider granting me a refund for the accidental yearly subscription.

I kindly request your assistance in processing the refund as soon as possible. If there are any specific steps or procedures I need to follow, please let me know. I appreciate your understanding of this situation and your prompt attention to my request.

Thank you for your time and consideration. I hope to continue enjoying the Geoguesser experience as a valued customer. Please feel free to contact me at the gmail marked down below if you require any additional information from my end.

sparkly or robert kevin loo


  • Hi,

    Thanks for reaching out. I was unable to find an account linked to your email. Contact us on with the email linked to the account and we will help you further.


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