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Stop the auto payment

How to close my account and stop the auto payment for the game.
Nina Report inappropriate content

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  • Hi Nina,

    You can cancel your pro account here https://geoguessr.com/me/settings (you have to be logged in to see this page) hope that helps!

    best,
    Mikael
  • Hi,Michael!
     This is not the answer,rather evasion. I paid for the use of 4 April 2017,then in the period from 4 April to 18 April your website 2 times tried to charge my card the money for the game.On your website there is no protection payments??? I don't want to deal with you,so I ask You,as administrator,delete my account and auto payment.
    With best wishes,
    Nina
    Nina
  • Hi again,

    When you signed up April 4th no funds were debited from your account, the Pro subscription comes with a 10 day free trial. When that ended on April 15th, we tried to charge the card for a months fee ($2.99 for April 15th-May 15th) that failed so we tried again 3 days later and when that also failed the subscription was automatically canceled. I can email you more details regarding the card failure if you want.

    So in conclusion, no money has been debited and there won't be any more retries. Your Pro subscription is canceled, do you still want me to delete your GeoGuessr account?

    best,
    Mikael
  • Hi again,

    Thank you for the detailed answer.You explained the situation with the payment.   I don't want to delete my  account. The game GeoGuessr I really like.      I would like to pay ,I hope there will be no problems.
    With respect and best wishes,
                  Nina
    Nina

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