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Premium memebership ended early

Hi,
I payed for a premium account on 27/12/20 and I payed for a full year, go charged and go access the premium. However my premium has now ended, on the 20/1/21. Not even a month into the year that I payed for. Is this just a bug? Because it would be appreciated if I could actually access what I payed for.

Comments

  • Hi Cai,

    I have looked into this and can see that no payment was made. The payment was denied by the bank, now im not able to see the reason behind this.

    So I suggest you check with the bank in order to see why. You can also try via PayPal and see if it works better.

    You can also send an email to subscription@geoguessr.com.

    Thanks
    Filip

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