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No unsubscribe option available?

Hello,

I went to unsubscribe my account today and there was no option to unsubscribe available, just a box stating how long my account was valid for?

I cancelled my account, but I want to ensure that my subcription is also cancelled andI will not be charged.

Thank you and best wishes,
Emily

Comments

  • Hi Emily,

    You signed up using paypal, that's a one time payment so there's no need to unsubscribe. If you sign up with credit card you can chose between a monthly or annual subscription, then an unsubscribe button will show up on the settings page where you looked.

    best,
    Mikael

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