No confirmation mail

My students are trying to make an account for free ith their email, but they are not recieving a confirmation mail. I looked in their spam folders, but its not there either. I saw you were able to fix that by mailing one of you guys, but idk who. Can you help me out?
Joram de Boer

Comments

  • Hi Joram,

    Does this issue still persist?

    If they have not received it a reset of the password should trigger it again - https://www.geoguessr.com/profile/reset-password

    If its the same for all students, it sounds like the issue might be with the Server that the school is using (in case everyone is on the same connection at School of course).
    Filip
  • Yea, I found the problem. The email accounts do not allow mails from people outside the school organization. Is there another way to activate the accounts, other than email?
    Joram de Boer
  • Hi Joram,

    They should be able to reset the password and it can work. But that would mean a email as well, so it might not arrive then if the school has blocked external emails.
    Filip

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