My account

Hello there, my son created an account he loves it. When my account was charged the full yearly fee at once he got nervous and deleted everything. So my questions are...
How can we reactivate his account since I paid for the year already...
or Can you refund me the difference of what he used and we start over now that we know the $1.99 is charged annually in the amount of $23.88...
His account info was,


Thank you
jennifer dalcamo Report inappropriate content

Comments

  • Hi,

    I removed the email on this post since its a public forum.

    I would guess you signed up with the PayPal-option which we do not offer a monthly subscription for. Can be seen here.

    Send us an email to subscription@geoguessr.com with the PayPal transaction ID and we can look into this further.

    Cheers
    Filip

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