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My account exist and does not exist at the same time?

Hallo,
I created an account a few weeks ago, I played a few laps with the account and went to sleep.
The next day I could not log in and if I want to reset the password, I get the message that the email was not found.
"No user with this email address could be found! "

So I wanted to create a new account with the same email address. I get no message, I should just log in, but that does not work!

So I tried to write an email to 2 employees. I have not received any answer so far.
So I try my luck here now.

I've always wondered:
"Can an account exist and not exist at the same time?" - Probably yes it can! 😃
Just kidding.^^

Can someone help me?^^

Comments

  • Hi Kafei

    That does indeed sound intriguing. Not sure which email addresses you've used to try to reach us but could you please send me an email at anton@geoguessr.com with the email that you used for the account and I'll look into it!

    Regards,
    Anton

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