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I need help cancelling my pro account.

Hello, I no longer have the email address associated with my GeoGuessr account. I logged in through google, and after I deleted my google account, I realized I was still paying for the pro subscription. I've tried contacting daniel@geoguessr.com to help resolve the issue, but have never received an answer, and I'm still being charged every month.
Eddie

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  • Hi Eddie,

    I had a look at the account for this email address but couldn't find any subscripttion. Which email did you use for your GeoGuessr account?

    best,
    Mikael
  • Hello,

    The email associated with the account is earroyo.anime@gmail.com, however since this email address no longer exists, I have no way of accessing my account. Thank you.
    Eddie
  • I've removed the connection to google now. Do you want me to update the email to something else? I saw that you hava an account with the email you used here already so I can't change to it.

    best
    Mikael
  • Hello, yes. Could you use the email

    eddie.arroyo@outlook.com

    thank you
    Eddie
  • no problem, I've updated it.

    best,
    Mikael

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