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I lost all the coins (2500) I purchased

About a couple weeks ago, I purchased coins on 2500 coins for 11.99$ CAD. I didn’t know at the time that I had to register so I can keep my coins. I then reinstalled my iPad so I lost all my coins and that maps I purchased (only 2 so I had 1500 coins left).

Could you help me with that ? I can send a proof that I purchased coins and that I don’t have any on my iPad right now.

Thank you.

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