Free trial

Hi, I am trying to start a pro account which comes with a 7-day trail period. But after I enter my card details, I am being charged INR 100. Shouldn't I be charged after the trial period ends with the monthly/yearly subscription (not INR 100)? Or will I get a refund of this INR 100 amount?

Comments

  • Hi,

    This is a reserved fee I believe that is taken to validate the card. It should be reversed automatically. But to be sure you can send an email to the payment provider Paddle and they can look into it further - assist@paddle.com
    Filip

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