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forgot my password- new one is refused

I forgot my password. I will receive an email from you to change it. But it doesn't work! I have tried it many times. Please help!
a volker

Comments

  • Hi,

    Could you send me an email at jesper@geoguessr.com from the email you're using so that I can take a closer look?

    Best,
    Jesper
  • Thank you very much for your prompt reply. I have tried to change my password many times, it did not work. I work on a MacBook Pro , Mac Os Big Sur, version 11.0.1 and I use Safari 14.0.1.
    I hope to hear from you soon. This weekend I have a game with my family with GeoGuessr and therefore I have made my password a bit easier because my son will use it as well and we can compete with two teams.
    So far and I hope for help soon.
    Kind regards Annemieke Volker



    Translated with www.DeepL.com/Translator (free version)
    a volker
  • And oh, I forgot to say, I had just converted my subscription to geoguessr pro just before. Precisely because we are going to have a game with the family in this corona-time because then we will be able to play more games.
    Greetings again, Annemieke Volker

    a volker

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