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Deleted account but am still recieving pro charges

Hi,
I deleted my account but i am still receiving emails claiming that i have unsuccessful payment requests. The last one i got was on saturday which if i recall was at least 2 days after i'd deleted my account. Can you please remove my card info or whatever so i don't get money taken out for a service i don't even have an account for anymore?

Comments

  • Hi Molly,

    It's our third party payment provider (stripe) that retries two times if it fails the first time. I've made sure it's cancelled now and it shouldn't try any more.

    have a great day

    Mike
    Mikael

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