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Couldn't sign up (says password is set, but not what it is and can sign in) then email banned

My son tried to sign up, but it kept saying that the password was set, but not what it was, so he couldn't sign in again (always signed in on his phone, but couldn’t sign in on another device). After several attempts, he deleted his email and account to start again, but now it says that his email has been temporarily banned. How can we solve this/ how long does the ban last?

thanks

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