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Charged for pro 3 times, but still not credited

I tried multiple times to go pro using paypal. I even made a second account in case my account was a proble. Every time I tried I got an error saying that an account could not be created- yet you have billed me 3 times on paypal and those payments did go through.

I need my account upgraded properly and the two other charges refunded before I report them all to Paypal as fraud.
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