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Card not accepted

I just keep getting the "Unable to create subscription. Please try again later," for the monthly option. I know there's the paypal option but it has no trial period nor a monthly option so I don't want to go with it. Any idea why the issues is coming up? Or is the website just having issues?
Sliver

Comments

  • Hi,

    Sorry about that, I can't find any logs at our payment providers site based on your email. Could you send me an email with the last 4 digits on your card and I'll have a look if I can find it.

    The most common error code I see when it doesn't work is "do_not_honor" which is a bit fuzzy, according to our payment provider's documentation:

    "The card has been declined for an unknown reason. The customer should contact their card issuer for more information."

    https://stripe.com/docs/declines/codes#do_not_honor

    best,
    Mikael
  • I'm trying to sign up for pro monthly and it says my card is "not supported".
    Alex
  • Hi Alex,

    Send me an email to subscription@geoguessr.com and I can help you further!

    Cheers
    Filip
  • I don't know why its not accepting my card its saying card declined

    pratham
  • Hi,

    I can see that you managed to sign up in USD.

    Cheers
    Filip

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