Account Disappeared?

I was a high level with a lot of unlocked items, lots of achievements, and was paying for premium content. Last night I was playing normally, and today everything is just gone. I had to reset my password when the usual login somehow didn't work. I don't think I would have deleted my account, and I can't find my previous transaction. How would I get my account with my items and premium subscription back?


  • This same reset happened to my account yesterday and I don’t know how to recover my old achievements
  • I changed the password to my facebook account, but I don't know if that would've been the cause either?
  • Hi,

    Email us at and we can help you further with this.


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